Terms of Service

1. Introduction

Fidulynxix provides connected fiduciary and advisory services (the “Services”) via fidulynxix.com. By using our Services, you agree to these Terms of Service as of 2025.

2. Use of Services

Users must comply with applicable laws and refrain from prohibited actions. Unauthorized access is prohibited.

3. User Obligations

Users shall provide accurate information and maintain confidentiality of login credentials. Provision of false information may result in suspension.

4. Fees and Billing

All fees are outlined at the point of purchase. Payment methods accepted include credit card and bank transfer. Invoices will be delivered electronically.

5. Refund Policy

5.1 Services

If a service has not commenced, users may request a refund within 7 days of purchase. Refunds will be processed to the original payment method within 10 business days. If you provide at least 48 hours’ notice before a scheduled session, you may reschedule at no extra charge. Cancellations within 24 hours of a session are non-refundable due to scheduling commitments.

5.2 Digital Products

For digital products and info offerings, users may request a refund within 14 days of purchase provided the product has not been accessed or downloaded. Once a digital item has been accessed or downloaded, it is non-refundable.

5.3 Goods

Physical goods may be shipped back within 30 days of delivery, unused and in original condition. Upon receipt, a refund will be issued to the original payment method within 15 business days. Defective items are eligible for replacement or refund upon inspection.

6. Scheduling and Rescheduling

Services are scheduled via our Contact Form. To reschedule, notify us at least 48 hours before the appointment. Late rescheduling requests may incur a fee or be considered a cancellation.

7. Limitation of Liability

To the fullest extent permitted by law, Fidulynxix shall not be liable for indirect or consequential damages arising from use of our Services.

8. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any dispute shall be resolved in Toronto courts.

9. Contact Information

Address: 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14166549933
Business ID: 831478980